Jeff Heasman is an international insurance and legal specialist, educator and practitioner in behavioural science and business psychology. His work helps insurance professionals develop the knowledge, judgement and human skills needed to succeed in an increasingly complex and uncertain world.
His career spans insurance claims, litigation, legal education and professional development. A former litigation executive and senior liability adjuster, Jeff has worked with insurers, brokers and insurance professionals across Europe, Asia Pacific, Latin America and North America.
Jeff is Co-Founder of the Insurance Cyber and Political Risks Observatory (ICPRO), which focuses on cyber threats, terrorism, political violence and emerging risks. His work in this area connects legal and technical developments with the practical challenges facing insurers, underwriters, brokers and claims professionals.
Jeff has completed executive education in Strategic Negotiation Skills at Yale School of Management and The Neuroscience of Leadership at Harvard Medical School. Earlier in his career, he served as the first Dean of the Faculty of Law at Cavendish University in Zambia.
As founder of Insuriosity, Jeff brings these areas of expertise together to challenge conventional approaches to insurance education, combining technical understanding with behavioural insights, critical thinking, communication, negotiation, leadership and decision-making.
Challenge assumptions and explore new perspectives.
Draw on credible research and practical industry experience.
Use realistic scenarios, discussion, simulations and role-play.
Develop skills and behaviours that make a meaningful difference at work.
Looking to develop your people, strengthen leadership capabilities or bring fresh thinking to your insurance organisation?
